Privacy Policy

DATE: May 2020. Revised in May 2021

Adavale Arts and Crafts Privacy Notice

This privacy notice provides you with details of why and how we collect your personal sensitive data and what is done with it. By providing us with your data, you warrant to us that you are over 13 years of age.

Adavale Arts and Crafts are the data controllers and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice). Our full details are: Full name of legal entity: Adavale Arts and Crafts, Adavale, Heanish, Isle of Tiree, PA77 6UL

You may contact us to discuss our privacy policy, request information we have stored about you, make a complaint, opt-out of services or remove all identifying information about you.

At Adavale Arts and Crafts we take privacy very seriously and only use the information we collect to provide our services. We do not share or sell the information we collect for any other purpose than providing the best possible service to our clients. We request the minimum level of personally identifying information to run our business effectively. This is data that you provide us directly, for example, your contact details. We will never obtain information about you indirectly from sources outside of our business:

We will return contact to you following an enquiry via any of our social media pages, email accounts, web pages or by telephone. Any information collected via our online contact forms are password protected. We consider your initial enquiry/contact as consent to undertake this activity, however if you wish to opt-out, you may at any time.

We may subsequently contact you via phone, email, text, messaging apps, or social media to notify you that your ordered items are ready for collection or despatch and to request payment for these items. We may contact you to confirm receipt of your payment and supply you with a delivery tracking number if items are posted to you. We may contact you to ensure you are happy with your purchases.

We use SumUp Payments Ltd to facilitate online or telephone card payments. This company is authorised by the Financial Conduct Authority in the UK and their privacy policy can be found here.

Your Data Protection Rights

Every client/user is entitled to the following:

The right to access- You have the right to request copies of your personal data from Adavale Arts and Crafts.

The right to rectification- You have the right to request corrections to information that you believe is inaccurate or incomplete.

The right to erasure- You have the right to request that our company erase your personal data under certain conditions.

The right to restrict processing- You have the right to request that Adavale Arts and Crafts restricts the processing of your personal data under certain conditions.

The right to object to processing- You have the right to object to Adavale Arts and Crafts processing of your personal data under certain conditions

The right to data portability- You have the right to request that Adavale Arts and Crafts transfers data that we have collected to another organisation or directly to you under certain conditions.

If you make a request, we have one month to respond to you. If you wish to exercise your rights above, please contact us.

Cookies

In accordance with the GDPR, we confirm that via our website provider (WordPress.com), uses cookies on our site. To find out more about Cookies, the GDPR and the ePrivacy Directive, click here.